Welcome to Custom Comfort Systems! We’re excited to have you as our customer. Here’s a guide to help you prepare for your first visit with us:

Before Your Visit

• Make a list of any air conditioning or heating concerns you have, such as rooms that are too hot or too cold, strange noises, or high energy bills.
• Gather any relevant information about your current HVAC system, including the model number, age, and maintenance history.

During Your Visit

1. Our technician will arrive at your scheduled time and introduce themselves.
2. They will ask you about the issues you’re experiencing and any other cooling or heating concerns.
3. The technician will inspect your HVAC system, including the indoor and outdoor units, ductwork, and thermostat.
4. They will explain their findings and recommend any necessary repairs, maintenance, or system replacements.
5. If you choose to proceed with any services, the technician will provide you with a detailed quote and explain the work that will be performed.

After Your Visit

• If any work was performed, the technician will review the completed services with you and answer any additional questions you may have.
• They will provide you with information on how to properly maintain your HVAC system and schedule any follow-up visits if necessary.
• We encourage you to provide feedback on your experience with us, as we strive to provide the highest level of customer satisfaction.

At Custom Comfort Systems, we’re committed to delivering exceptional service and ensuring your home or business is comfortable and energy-efficient. Don’t hesitate to reach out to us with any questions or concerns – we’re here to help!